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HotWire offers a new solution for IT Professionals managing time, priorities and unexpected network computer problems.
HotWire can make the difference.
HotWire provides IT Professionals, and the people they support, with a tool that allows the end user(s) to receive early notification of computer problems and remedy most of them in real time via cellular phone.
The IT Professional sets the parameters and selects the end users. This creates a real time, safe and able ‘first responder’ capability to basic computer issues for each department, location, office, or individuals. This frees up the IT department and reduces down-time company wide.
The IT Professional receives the notifications and report, AND the assurance that most problems will be solved without disrupting the network, individual system setups or proprietary program.
Think of HotWire as a company wide filter, with first responders in place, that provides you with alerts, remote trouble shooting capabilities and the ability to manage your time and priorities.
Read our basic user guide
Contact Lee Carroll at leec@nanswi.com
or call 617 965.0753 |
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